Policies

Recurring support cancellation

Last updated: 16 July 2026

How to cancel

You may cancel monthly support at any time through the secure Stripe Customer Portal. Sign in using the email address used at checkout and follow the subscription cancellation instructions.

Manage or cancel monthly support

If you cannot access the portal, email help@donatermgf.com from the address used at Stripe checkout and include the most recent Stripe receipt or payment reference. Do not send full card details.

What happens next

Request cancellation before the next renewal date to avoid another charge. Cancellation stops future renewal payments; it does not normally refund a payment that has already completed. Account-related supporter benefits may continue until the end of the paid billing period and then be removed.

Need help?

If a renewal occurs after a cancellation was confirmed, contact support with the confirmation and payment reference so the issue can be reviewed.